But if well exploit. Reviews are an excellent marketing tool and are able to convey further reviews. In fact. People are more inclin to try a product or service that has already been tri by others.It should be not that obtaining reviews is a real job for those who manage a physical or virtual business such as an e-commerce: in fact. Customers are not always inclin or have the time to leave reviews. Furthermore an identical approach for all buyers is not always advantageous.
It may be more useful to target and focus on historical
It may be more useful to target and focus on historical/regular special data customers or those who have recently had a positive experience. Another important factor is when to ask for a review. Depending on the product or service sold and above all in the moment of maximum emotional participation . In all cases it is necessary to push users to communicate their positive experience.But what are the ways to get feback? Let’s discover them together:
Send an email after the purchase
Send an email after the purchase : the follow up Canada People email. Especially if it follows the online purchase. Must be direct and concise. It’s important to let your customers know that your goal is to create the best shopping experience and that you value their opinions. Important: sending times must be carefully calibrat to avoid the risk of annoying the customer and to offer time to try the product.